by Robin S. Warekois (Author)

NEW! Content highlights protocols for enhanced infection control and prevention in light of COVID-19 and other emerging pathogens.

NEW! Content addresses revised testing protocols, such as for tuberculosis.

EXPANDED! Certification review questions and practice tests promote enhanced exam readiness.

Step-by-step illustrated procedures cover essential phlebotomy competencies and techniques.

Right-sized coverage addresses the full spectrum of phlebotomy practice.

Competency checklists facilitate self-, peer, and instructor evaluation on clinical procedures progress.

Clinical scenarios and tips focus on application and real-world workplace challenges and solutions.

Exam preparation questions in each chapter help with classroom and board test review.

Mock certification exam features close to 200 multiple-choice questions.

Anatomy and physiology section provides highly illustrated and in-depth information on body systems.

Removable bookmark offers handy clinical reference to tube color-coding.

OSHA icons in procedures highlight safe and effective practice.

Key terms and abbreviations are listed at the beginning of each chapter, highlighted in text, and defined in a back-of-book glossary for quick reference.

Evolve resources provide time-saving educator tools and student videos and test preparation.