Medical Book House is the Best online medical books resource which serves medical professionals in providing Ebooks, video courses/ Lectures of all kinds in various languages on their demand at very reasonable prices.
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By Wendy Leebov
Providing great customer service in healthcare is an ongoing challenge. This short book is a terrific guide to customer service essentials for front line staff. Rich with interactive exercises and self-help tools, staff become clearer on the Sixteen House Rules of Customer Service. They also raise their awareness of their own current behavior compared to the behaviors that reflect great customer service. This booklet makes a great recognition gift and support for individual coaching or staff development with groups. Customer Service has the concrete skills that can lead you and your team to significant progress.
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Medical Book House is the Best online medical books resource which serves medical professionals in providing Ebooks, video courses/ Lectures of all kinds in various languages on their demand at very reasonable prices.